Byju's and SRK fined Rs 50k each after IAS Aspirant's complaint in Indore

The Commission has issued this order on the complaint of a young woman who enrolled in Byju's coaching course with the desire to become an Indian Administrative Service (IAS) officer.

Order to return fees with interest: The commission has said in the order that the fee of Rs 1.08 lakh deposited by this woman in the year 2021 at the time of admission to the course should be returned along with 12 percent annual interest.

Rs 5,000 should be paid to her as the cost of fighting the case and she should also be given a compensation of Rs 50,000 in lieu of financial and mental loss. The District Consumer Disputes Redressal Commission passed the order on a complaint filed by local resident Priyanka Dixit against the local manager of Byju's and Shahrukh Khan and said that the defendants should jointly and severally pay the amount to the complainant.

Shahrukh Khan remained absent even after the:

It is worth noting that in legal contexts, the term "jointly and severally" refers to denoting any such partnership. Wherein each party to this partnership is equally liable in respect of any liability.

The commission said in the order that the Byjus manager and Shah Rukh Khan remained absent even after the notice was served and no response was presented on their behalf, therefore ex-parte action was taken against them. 

The commission said in the order 'The woman complainant was encouraged to take admission in Byju's Coaching by giving false and misleading online advertisements on behalf of the opposition and did not provide any coaching facility after receiving the fees. Went.

Fees have not been refunded despite giving assurance to refund the amount, which in itself is fraudulent practice and reveals unfair trade practice. Experts quoted legal provisions as saying that if a party is dissatisfied with an order of the District Consumer Disputes Redressal Commission, it can challenge it by filing an appeal in the State Consumer Disputes Redressal Commission within 30 days. 

Dixit has named Shah Rukh Khan as one of the defendants in the complaint filed with the District Consumer Disputes Redressal Commission, claiming that after being impressed by his advertisement for Byju's, he deposited a fee of Rs 1.08 lakh on January 13, 2021, with the company.

Enrolled in coaching course So that she can prepare for the Union Public Service Commission (UPSC) exam to become an IAS officer.

Complaint against Byju's and Shah Rukh Khan:

The complaint also claimed that while taking the fees, Dixit was assured by Byju's that she would be taught by good teachers under the coaching course and that her classes would start from January 14, 2021.

Will go, but these classes were not started from this date. Dixit said in the complaint that being dissatisfied with the coaching service, she asked Byju's to cancel her admission from this course on January 27, 2021 and asked for the fees back, but despite repeated requests, the company allegedly did not return the fees to her.

Dixit's lawyer Suresh Kanga said that according to the provisions of the Consumer Protection Act 2019, a consumer can file a complaint against the company as well as the people who advertise it, on the error in the services of a company.

She said that under these provisions, we have filed a complaint in the Consumer Commission against Byju's as well as against Shahrukh Khan, because Shahrukh Khan had done that advertisement for this company. Seeing which my client got inspired to join the coaching course.